Servelec, a issuer of digital care software, has announced that it will be running with AI firm EBO.Ai to integrate their sophisticated AI powered digital dealers with its Rio electronic patient record (EPR) machine.

Starting with two trusts, East London NHS Foundation Trust and Somerset Partnership NHS Foundation Trust, the mixing will supply sufferers manipulate over their interactions inside their care plan. It will allow them to schedule, rearrange, and follow up on appointments through a whole lot of virtual channels. These conversations are automated, getting rid of unnecessary management and saving time and money while imparting patients with 24/7 access to manage their healthcare services.

The collaboration will supply affected person insights to help the trusts manage their sources and better apprehend affected person needs. The AI Virtual Agents will also reduce the range of appointments now not attended by way of patients, support discharge observe ups, offer signals and notifications and enable affected person self-assessments.

Steve Wightman, Sales Director at Servelec, comments:

“We’re excited to be running with EBO.Ai in this initial technical evaluation as part of our AI strategy. Through our paintings with EBO.Ai we intention to address the NHS’ dreams within patient engagement and self-management. We’re confident patients cared for via East London and Somerset trusts will recognize a higher virtual experience while clinical and administrative team of workers will value the hours saved dealing with appointments. As an open era company, we are looking for out possibilities to collaborate with companions so that sufferers can gain the blessings of a joined-up approach to their care.

“Our Rio device helps the vision of each affected person having one, fully integrated, report to allow the very best and most green healthcare. By automating affected person contact, we’ll help trusts paintings greater smartly, get a better know-how of affected person’s needs and reduce costs, all whilst handing over a better user experience and improved great of care.”

Dr. Gege Gatt, CEO at EBO.Ai, comments:

“Our dating with Servelec will vastly enhance the way sufferers have interaction with their healthcare providers by means of giving them extra manage and flexibility. We’re looking forward to running with Servelec and making a real distinction to the quality of care sufferers receive. AI Virtual Agents have good sized capability to convert how society operates, and their use inside the health zone is one among the most potentially treasured programs of this era.”